Saily. Everything you need to know about their eSIM offer and data abroad

Saily in brief

Travel e-SIM data package provider Saily is created by the same company as NordVPN.

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180 countries, global, regional and local eSIM.
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Supports data top-ups
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Hotspot allowed for occasional use. May limit speed with higher usage.
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Speed limit on Unlimited plan after 1GB/24h to 512 kbps
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Excellent iPhone app. 4.6 from 2,000 reviews.
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Excellent Android app. 4.8 from 17,000 reviews.
Go to Saily website

Pros and cons

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Backed by a large IT company.
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Offers 24/7 customer support.
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User-friendly and secure apps and website.
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Connection issues in some locations like Japan.
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Speed limitations on unlimited plan (after 1GB per day).

Summary of user experiences

4.2
from 1427 ratings

Customers often mention

  • Easy to use and set up
  • Money savings compared to roaming fees
  • Reliability in most locations
  • Excellent customer support
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Edward A (Canada)

I recently traveled to another country for a 3-day vacation. Using the app and eSIM couldn't have been easier or better! Instructions were clear and concise, and setup was done in seconds. I connected to 5G, so data speed and map usage was fast and accurate. On the last day of the trip, I easily purchased additional data and everything worked smoothly. Plus, I saved a lot of money because my mobile carrier would have charged double what I paid. I will definitely use this service in the future!

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Grace (Armenia)

Excellent experience. At first I thought it was a scam, but I bought it anyway, and it's truly an excellent service. I would buy it again. I recommend it 100%.

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Daniel (USA)

We were on Vancouver Island in British Columbia in fairly remote areas, and after some communication with technical support, it eventually worked once I figured out the right settings. Next time I'll know what to do. Technical support was great until we resolved it. Overall, I'm satisfied with the price and service. I would definitely recommend and use again.

What is Saily?

Saily is a global provider of eSIM data packages for travelers who want to stay online worldwide. This service was created by Nord Security, known for its digital protection tools like NordVPN. Saily works similarly to a VPN — giving you reliable connection even away from home. Unlike a traditional SIM card, you don't need to physically insert anything into your phone. Just purchase an eSIM, install it, and you're online.

Background and origin

  • Founder: Nord Security (creators of NordVPN)
  • Launch: March 2024
  • Background: Saily builds on NordVPN's know-how, which serves about 15 million customers worldwide.
  • Headquarters: USA

Coverage and connection options

  • Availability: More than 180 countries and regions
  • Connectivity: LTE in all locations, 5G in some
  • Cooperation with local operators: Ensures stable signal
  • Global eSIM package: Works in 105 countries

Prices and costs

Saily is somewhat more expensive than local physical SIM cards, but often cheaper than competing eSIM services. For example, 1 GB of data costs $3.59-4.49 in countries like USA, UK, Turkey, UAE, France, Japan, Italy, Spain, or India. For travelers to Asia, Saily is very competitive.

Apps and support

  • iPhone app: Rated 4.6 from 2,000 reviews
  • Android app: Rated 4.8 from 17,000 reviews
  • Customer service: 24/7 online chat, average response time 11 minutes
  • Installation: Simple, just scan the code and you're online
  • Additional features: Data top-ups, referral program ($3 credit for recommendations)

Overall user satisfaction

  • Google Play Store: 4.5/5 stars (~15,000 reviews)
  • Trustpilot: 4.1/5 stars (over 1,000 reviews)

Who is Saily ideal for?

  • Long-term stays (7+ days) in one country: Local eSIM with data savings
  • Traveling across multiple countries: Regional and global eSIM for frequent movements
  • Asian destinations: Advantageous prices
  • Travelers on boats or cruises: Continuous connection even with frequent location changes

What's in the terms of use?

  • Unlimited plan with limits: Even the "Unlimited plan" has 1 GB/24h. After exceeding, speed drops to 512 kbps.
  • No refunds for partially used data: Minimal unused data (99% or more) may be grounds for partial refund, but it's up to Saily.
  • Hotspot with limitations: Data sharing is allowed only occasionally. Excessive use leads to restrictions.
  • Security features aren't absolute: Offers VPN-like features, but 100% protection isn't guaranteed.
  • Data expiration: After plan expiration, unused data cannot be returned.
  • Device compatibility: You need to check if your phone supports eSIM and is unlocked.
  • Geographic restrictions: Some plans only work in specific countries. Traveling outside the area may increase costs.
  • Fair Use Policy: With extreme usage, Saily may limit speed or block the service.

Conclusion

Saily is a clever solution for travelers who want constant internet access in various parts of the world...