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Jetpac Overview. Everything you need to know about their eSIM offerings and data services abroad.

Jetpac is an eSIM service provider offering global coverage in more than 100 countries. With Jetpac, users don't need physical SIM cards and can enjoy seamless connectivity worldwide. It is an ideal solution for travelers who need reliable mobile data abroad.

Benefits of Using Jetpac eSIM

Affordable Data Packages

Jetpac offers various data packages tailored for different regions of the world, including global packages, Southeast Asia, Asia-Pacific, Europe, North America, the Middle East and North Africa, and Latin America. Prices start from as low as 1 USD, making Jetpac an affordable solution for any traveler needing mobile data abroad.

One eSIM for the Whole World

With Jetpac eSIM, users can install one eSIM on their compatible device and use it in multiple countries without needing to change SIM cards. The eSIM ensures continuous data service as users travel between different countries.

Free Access to Airport Lounges

One of the premium benefits Jetpac offers is free access to airport lounges in case of flight delays, adding an extra advantage for travelers.

Transparent Pricing and Flexible Top-Ups

Jetpac is characterized by transparent pricing and the ability to top up data anytime, giving users control over their spending and avoiding unpleasant surprises on their bills.

24/7 Support

Jetpac provides round-the-clock customer support, ready to assist users anytime, anywhere.

eSIM Lifespan

Once installed, Jetpac eSIM can be used indefinitely without needing replacement. This means that once purchased, the eSIM can last for the entire lifespan of the device.

User Ratings and Experiences on Trustpilot

Jetpac has a high rating of 4.5 out of 5 stars on Trustpilot, based on 102 reviews. Here are some of their experiences:

Positive Reviews

  • lrx7 from France writes: "Great experience with Jetpac. I bought 2 packages. Really easy and cheap. Using the internet in Japan with Jetpac was great!"
  • Erika from the UK appreciated customer support: "I had trouble activating my eSIM, and customer service guided me step by step to resolve the issue!"
  • Jaishil from India: "Best travel SIM card for Southeast Asia. I bought 20 GB for 20 USD. It offered a seamless experience during my trip to Vietnam (from India), with fast internet connectivity throughout my journey."

Negative Reviews

  • Rati Gvelesiani from Belgium had a bad experience: "Worst service ever! I was so mad in Paris and bought another eSIM!"
    Response from Jetpac: "We are very sorry that you had a negative experience. We would like to understand what happened so we can make things right. Please don't hesitate to contact us on our support channels."
  • Norman Gatpolintan from Singapore wrote: "eSIM didn't work in Korea. I lost 35 dollars. Lol. Very bad." 
    Response from Jetpac: "We would like to understand what happened during your experience with Jetpac. Please contact us at support@jetpacglobal.com so we can better understand and rectify the situation."

Apps and Platforms

Jetpac has its own app available on the Apple Store (for iOS) and the Google Play Store (for Android). The app allows users to manage their eSIM, perform activations, top up data, and purchase roaming packages.

Supported Countries

Jetpac eSIM supports more than 100 countries, including:

  • Asia-Pacific: Japan, South Korea, Southeast Asia
  • Europe: France, United Kingdom, wider Europe
  • North America: United States, Canada
  • Middle East and North Africa: Various countries in these regions
  • Latin America: Multiple countries across the continent