Jetpac eSIM Review 2025: Complete Test, Pricing and Comparison Guide

František Macháček
Jetpac eSIM Review: International data and connectivity

Jetpac in brief

Jetpac offers eSIM plans with coverage in more than 150 countries. It stands out with attractive prices and bonuses like airport lounge access during flight delays, but has shortcomings in its user interface.

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150 countries, eSIM for individual and multiple countries.
Buy extra icon
Supports data top-ups.
Hotspot icon
Hotspot allowed.
Network speed icon
Speed limited according to Fair Use.
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Average iPhone app. 3.8 from 46 reviews.
Android icon
Average Android app. 3.6 from 224 reviews.
Go to Jetpac website

Pros and Cons

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Low price per GB and stable speeds.
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Airport lounges and ExpressVPN for free.
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Innovative in-app calling feature.
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Unlimited WhatsApp and Google Maps with packages over 3 GB.
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Confusing user interface on both website and app.
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Slow customer support with technical responses.
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No unlimited data plans available.
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App doesn't work without internet after data depletion.

Introduction

Jetpac eSIM is an interesting provider of data eSIMs for travel with coverage in more than 150 countries worldwide. If you're planning a trip abroad and looking for a way to stay online without high roaming charges, a virtual SIM card from Jetpac might be a good choice.

Jetpac tries to offer more than its competition – providing features like in-app calling, unlimited WhatsApp and Google Maps with larger packages, and even airport lounge access during flight delays. These benefits make Jetpac an interesting alternative to more popular providers like Airalo.

In this review, we'll look at practical experiences with Jetpac - from purchase through installation to actual use. For a quick comparison of all available eSIMs for your destination, we recommend using our eSIM comparison tool, where you can filter by required data size, validity period, and country - even multiple countries at once.

eSIM Offering at a Glance

Purchase Process

Vefru Rating: 5/10

We started our Jetpac eSIM purchase by selecting a plan through our Vefru eSIM comparison tool, which redirected us to the Jetpac website. Unfortunately, Jetpac's website has several shortcomings that complicate the purchase process:

  • Slow page loading that forces users to search for countries manually
  • Illogical user interface - the "View details" button only displays a list of supported countries
  • To select a plan, you must click outside the button, which is counter-intuitive
  • Pop-up windows offering registration, even when you're just browsing the offer

On the other hand, Jetpac uses Google login and Google Pay, which significantly simplifies the login and payment process, at least on Android devices. After purchasing a plan, you have two options: assign the plan to yourself or someone else.

After completing the purchase, we received confirmation that the order was on its way and the eSIM with instructions would arrive by email. However, the eSIM is not available on the website after logging in, which seems strange and unnecessarily complicates the whole process.

If you're looking for a simpler purchase process, we recommend using our eSIM comparison tool, which allows you to compare different providers and their offers for your destination.

App

Vefru Rating: 5/10

In the email with instructions, we were informed that we needed to download the Jetpac app and use the same account as when purchasing the eSIM. The email also contained a QR code with instructions to scan it using the camera, which is problematic when most users make their purchase on a mobile phone.

After installing the app, we noticed several interesting features:

  • New "Voice" feature allowing international calls at low rates
  • Button for installing the eSIM directly in the app
  • Ability to track data usage

Unfortunately, the app has several user interface shortcomings:

  • When using the calling feature, each contact displays two numbers (with and without spaces), and it's unclear which to use
  • It's not obvious where favorite contacts are displayed
  • Some texts are cut off or don't fit into buttons
  • Google Pay is not available for voice packages; you need to enter card details manually

An important drawback is the absence of "zero-rating" - if you run out of data, the app stops working and you can't purchase additional data directly from the app. This means you must ensure you top up your data before depleting your package.

For comparison with other eSIM providers and their apps, check out our reviews of Airalo or Holafly.

eSIM Installation

Vefru Rating: 9/10

Installing the Jetpac eSIM is one of the strongest aspects of this service. The app offers three installation methods:

  • Automatic installation (recommended)
  • Installation using a QR code
  • Installation using a manual code

Interestingly, for the QR code, the app states that it requires a second device, which isn't true - you can install the eSIM from a QR code image on your phone, for example.

We opted for the recommended automatic installation, which was very simple and quick. After installation, the eSIM was ready to use. An interesting fact is that the eSIM name in the phone is "Play," not Jetpac.

If you have a specific phone type and need more detailed instructions on installing an eSIM, check out our guides on how to add an eSIM to iPhone or how to add an eSIM to Samsung. To check your phone's compatibility with eSIM technology, visit our list of phones with eSIM support.

Customer Support

Vefru Rating: 5/10

Customer support is a key aspect of any service, especially when traveling abroad. Jetpac offers support through in-app chat, but our experiences were mixed.

The in-app support system starts by asking for your name and problem, then redirects you to a human operator. Unfortunately, the waiting time for a response was 8 minutes, and each subsequent response took approximately 2 minutes.

Support responses were more technical than friendly:

  • Requests for APN, network settings, and EMSI number
  • Lack of personal approach to problem-solving
  • Insufficient explanation of possible solutions

For comparison, other providers like Airalo or Holafly offer faster and more user-friendly customer support. If you need reliable support while traveling, consider using our eSIM comparison tool to find a provider with better customer support.

Speed Tests

Vefru Rating: 8/10

After installing the Jetpac eSIM, we conducted connection speed tests. After an initial issue where the internet only worked for a minute and then shut off, we turned off the physical SIM card, and data started working again with a 5G label.

Our speed tests showed:

  • Download speed: approximately 100 Mbps (later dropped to 50 Mbps)
  • Upload speed: stable 67 Mbps (later 60 Mbps)

These speeds are usable for everyday use but don't reach the full potential of a 5G network. It's evident that the speed is being limited, which means that the 5G label alone doesn't guarantee high speeds.

An interesting finding was that the app wasn't displaying current data usage correctly - to get accurate figures, we had to manually refresh the app, twice in our case.

Jetpac is very precise and strict in monitoring the data limit - the connection was immediately interrupted after reaching the 1GB limit, without any warning or buffer. This differs from some other providers who allow you to complete your session or provide warnings before data depletion.

For a better understanding of differences in mobile technologies, check out our articles on 4G vs. LTE or 4G vs. 5G.

Prices

Vefru Rating: 8/10

Jetpac offers competitive prices for its data packages, which is one of its main advantages. Jetpac's pricing policy often outperforms even popular providers like Airalo in many destinations.

Jetpac's price advantages include:

  • Low prices per GB of data compared to competitors
  • Special features like unlimited WhatsApp and Google Maps with packages over 3 GB
  • Free access to airport lounges during flight delays
  • 30-day ExpressVPN trial for free

For regular travelers, Jetpac also offers JetFlex and JetPro subscriptions with even more favorable prices per GB of data:

  • JetFlex: 1 GB for $3 monthly, 5 GB for $15, or 10 GB for $24 (Europe and UK)
  • JetPro: 7 GB for $45 monthly with global coverage in 150 countries

The main limitation is that Jetpac doesn't offer unlimited data plans, which can be a disadvantage for demanding users. Also, all standard plans are limited to 30 days of validity.

To find the best price for your destination, we recommend using our eSIM comparison tool, which allows you to compare offers from various providers, including Jetpac.

Customer Feedback

Vefru Rating: 8.6/10

Customer feedback is an important indicator of service quality. Jetpac has a Trustpilot rating of 4.6/5 stars from 280 reviews, suggesting that most customers are satisfied with their services.

Positive feedback often mentions:

  • "Nothing compares to Jetpac when it comes to prices and quality of service."
  • "Customer service responds quickly."
  • "I traveled for over 12 months, so price was important. I found Jetpac on Google and they were great. SIM setup was easy and worked immediately."
  • "Available plans are more cost-effective than competitors."

Negative feedback often mentions:

  • "The eSIM worked well in Doha, but when I moved to Egypt, it was almost unusable."
  • "I'm not giving a full 5 stars because in several cases the internet stopped working. I had to switch to airplane mode and back."
  • "Mixed results with worldwide eSIM."
  • "Good coverage and speed in Estonia, Latvia, Germany, Italy, Portugal. Average in the USA and Austria. Poor or none in Finland."

This feedback aligns with our findings - Jetpac offers competitive prices and good coverage in many countries, but service quality can vary by location, and occasional connection problems may occur.

For more information on alternative providers, check out our reviews of Airalo, Holafly, or eSIM4Travel.

Result (Summary)

Overall Vefru Rating: 6.9/10

Jetpac eSIM is an interesting provider of travel data plans that tries to offer something extra compared to the competition. Its main advantages include:

  • Competitive prices per GB of data
  • Innovative features like in-app calling
  • Unlimited WhatsApp and Google Maps with packages over 3 GB
  • Access to airport lounges during flight delays
  • Seamless eSIM installation

On the other hand, Jetpac has several significant drawbacks:

  • Confusing website user interface
  • Average app with design flaws
  • Slow customer support with technical responses
  • Absence of "zero-rating" - the app doesn't work without internet after data depletion
  • Missing unlimited data plans

We would recommend Jetpac to more tech-savvy users who can solve potential problems themselves, or to people who specifically look for features like in-app calling, unlimited hotspot, or free data for WhatsApp and Google Maps.

To find the best eSIM for your specific needs, we recommend using our eSIM comparison tool on vefru.com, which allows you to filter offers by required data size, validity period, and destination.

If you're planning a trip and want to learn more about connectivity options abroad, read our comprehensive guide to eSIM for travel or check out frequently asked questions about eSIM.

Overview of Jetpac Data Plans by Country

Jetpac eSIM packages in Australia

Effective data plans for traveling across vast Australia. They ensure quality connection from Sydney to the Great Barrier Reef.

DataValidityPrice
5 GB30 days$ 16
10 GB30 days$ 30
10 GB30 days$ 24
20 GB30 days$ 55
Last data update: 7/19/2025

Considering more options for traveling around Australia? Check out our complete guide to eSIM in Australia or use our eSIM comparison tool to help you find the most suitable package based on your required data volume and trip length. Planning to visit multiple destinations? Our comparison tool can find eSIM packages that work across all your target destinations - simply select all the countries you plan to visit!

Jetpac eSIM packages in the Dominican Republic

Reliable data packages for a carefree vacation in this Caribbean paradise. Ideal for sharing photos from tropical beaches.

DataValidityPrice
5 GB30 days$ 29.99
10 GB30 days$ 30
20 GB30 days$ 59.99
Last data update: 7/19/2025

Need to explore more options for the Dominican Republic? Take a look at our complete overview of eSIM for the Dominican Republic or use our eSIM comparison tool to find the ideal solution. Planning a trip across multiple Caribbean destinations? Our comparison tool allows you to find a single eSIM package covering all islands on your travel itinerary!

Jetpac eSIM packages in Egypt

Powerful data packages for exploring ancient monuments and relaxing on the coast. Reliable coverage in all major tourist locations.

DataValidityPrice
5 GB30 days$ 19
10 GB30 days$ 30
10 GB30 days$ 32
Last data update: 7/19/2025

Looking for a wider selection of options for Egypt? Check out our detailed guide to eSIM in Egypt or use our eSIM comparison tool to find the optimal solution. Combining your trip to Egypt with visits to other countries in the region? Using our comparison tool, you can find one eSIM package covering your entire journey across different countries!

Jetpac eSIM packages in Iceland

Reliable data packages for traveling across volcanic landscapes. They ensure connectivity from Reykjavik to the most remote parts of the island.

DataValidityPrice
10 GB30 days$ 19.99
20 GB30 days$ 40
10 GB30 days$ 30
5 GB30 days$ 14.99
Last data update: 7/19/2025

Want to learn more about connectivity options in Iceland? Read our specialized guide to eSIM in Iceland or use our eSIM comparison tool to find the most suitable solution. Planning a trip across multiple Nordic countries? Using our comparison tool, simply select all planned destinations and find a single eSIM package covering your entire Nordic expedition!

Jetpac eSIM packages in Japan

Efficient data packages for discovering the land of the rising sun. Perfect coverage from bustling Tokyo to quiet rural areas.

DataValidityPrice
5 GB30 days$ 16
5 GB30 days$ 10
10 GB30 days$ 17
10 GB30 days$ 30
20 GB30 days$ 40
10 GB30 days$ 24
20 GB30 days$ 55
Last data update: 7/19/2025

Interested in more options for Japan? Study our detailed guide to eSIM in Japan or use our eSIM comparison tool to find the most advantageous package. Planning to visit surrounding Asian countries too? In our comparison tool, just mark all destinations on your journey and find a single solution covering your entire Asian route!

Jetpac eSIM packages in Canada

Powerful data packages for traveling across the vast Canadian landscape. They ensure connectivity from metropolitan areas to remote national parks.

DataValidityPrice
5 GB30 days$ 17.5
10 GB30 days$ 30
3 GB7 days$ 14
10 GB30 days$ 24.99
20 GB30 days$ 65
40 GB30 days$ 59.99
Last data update: 7/19/2025

Looking for more alternatives for Canada? Check out our comprehensive guide to eSIM in Canada or use our eSIM comparison tool to find the best solution. Planning a trip between Canada and the USA? Using our comparison tool, simply select both countries and find an eSIM package that works seamlessly on both sides of the border!

Jetpac eSIM packages in Morocco

Practical data packages for discovering colorful Moroccan cities and desert landscapes. Reliable coverage in all major tourist areas.

DataValidityPrice
5 GB30 days$ 19
10 GB30 days$ 30
10 GB30 days$ 32
5 GB30 days$ 14.99
10 GB30 days$ 24.99
20 GB30 days$ 52
Last data update: 7/19/2025

Need to explore more options for Morocco? Check out our detailed guide to eSIM in Morocco or use our eSIM comparison tool to find the optimal solution. Combining Morocco with other destinations in North Africa? Using our comparison tool, you can find one eSIM package covering all countries on your journey!

Jetpac eSIM packages in Mexico

Efficient data packages for your Mexican experiences. Reliable coverage from bustling cities to peaceful coastal areas.

DataValidityPrice
5 GB30 days$ 14.99
5 GB30 days$ 29.99
10 GB30 days$ 30
20 GB30 days$ 59.99
Last data update: 7/19/2025

Want to discover more options for Mexico? Read our detailed guide to eSIM in Mexico or use our eSIM comparison tool to find the most advantageous solution. Traveling across multiple Central American countries? Using our comparison tool, simply select all destinations on your journey and find a single eSIM package covering your entire Central American expedition!

Jetpac eSIM packages in Norway

Reliable data packages for traveling across Norwegian landscapes. They ensure quality connectivity from cities to majestic fjords.

DataValidityPrice
10 GB30 days$ 19.99
20 GB30 days$ 40
10 GB30 days$ 30
5 GB30 days$ 14.99
Last data update: 7/19/2025

Interested in more options for Norway? Study our specialized guide to eSIM in Norway or use our eSIM comparison tool to find the most suitable package. Planning a trip across multiple Nordic countries? In our comparison tool, just mark all destinations on your journey and find a single solution covering your entire Scandinavian route!

Jetpac eSIM packages in the United Arab Emirates

Powerful data packages for modern metropolises and desert adventures. They ensure premium connectivity across all seven emirates.

DataValidityPrice
5 GB30 days$ 19
10 GB30 days$ 30
10 GB30 days$ 32
Last data update: 7/19/2025

Looking for a wider selection of options for the UAE? Check out our comprehensive guide to eSIM in the United Arab Emirates or use our eSIM comparison tool to find the optimal solution. Planning to visit multiple countries in the Persian Gulf area? Using our comparison tool, simply select all planned destinations and find a single eSIM package covering your entire journey across the region!

Jetpac eSIM packages in the United Kingdom

Practical data packages for discovering British diversity. They ensure reliable coverage from London to the Scottish Highlands.

DataValidityPrice
5 GB30 days$ 11
10 GB30 days$ 16
10 GB30 days$ 19.99
20 GB30 days$ 40
10 GB30 days$ 30
5 GB30 days$ 14.99
Last data update: 7/19/2025

Need to explore more options for the United Kingdom? Take a look at our detailed guide to eSIM in the United Kingdom or use our eSIM comparison tool to find the ideal solution. Combining your visit to Britain with other European countries? Using our comparison tool, you can find one eSIM package covering all destinations on your European journey!

Jetpac eSIM packages in Switzerland

Quality data packages for traveling across Swiss landscapes. They ensure seamless connectivity in cities and mountain areas.

DataValidityPrice
10 GB30 days$ 19.99
20 GB30 days$ 40
10 GB30 days$ 30
5 GB30 days$ 14.99
Last data update: 7/19/2025

Want to discover more options for Switzerland? Read our detailed guide to eSIM in Switzerland or use our eSIM comparison tool to find the most advantageous solution. Traveling across multiple Alpine countries? Using our comparison tool, simply select all destinations on your journey and find a single eSIM package covering your entire Alpine expedition!

Jetpac eSIM packages in Thailand

Practical data packages for Thai adventures. They ensure reliable connectivity from vibrant Bangkok to idyllic islands.

DataValidityPrice
5 GB30 days$ 16
5 GB30 days$ 12.5
10 GB30 days$ 30
10 GB30 days$ 18
20 GB30 days$ 29
10 GB30 days$ 24
20 GB30 days$ 55
Last data update: 7/19/2025

Interested in more options for Thailand? Study our comprehensive guide to eSIM in Thailand or use our eSIM comparison tool to find the optimal package. Planning a journey across Southeast Asia? In our comparison tool, simply mark all destinations on your trip and find a single solution covering your entire Asian route!

Jetpac eSIM packages in Tunisia

Efficient data packages for discovering Tunisian treasures. They ensure quality coverage in urban and coastal areas.

DataValidityPrice
30 GB30 days$ 65
10 GB30 days$ 30
15 GB30 days$ 35
1 GB4 days$ 7
3 GB7 days$ 15
40 GB30 days$ 132
Last data update: 7/19/2025

Looking for a wider selection of options for Tunisia? Check out our detailed guide to eSIM in Tunisia or use our eSIM comparison tool to find the most suitable solution. Planning to visit multiple North African countries? Using our comparison tool, simply select all planned destinations and find a single eSIM package covering your entire journey across North Africa!

Jetpac eSIM packages in Turkey

Practical data packages for discovering Turkish diversity. Reliable coverage from historic Istanbul to the Antalya Riviera.

DataValidityPrice
5 GB30 days$ 19
10 GB30 days$ 14
20 GB30 days$ 35
5 GB30 days$ 9.5
10 GB30 days$ 30
10 GB30 days$ 32
Last data update: 7/19/2025

Need to explore more options for Turkey? Take a look at our complete guide to eSIM in Turkey or use our eSIM comparison tool to find the ideal solution. Combining Turkey with other Mediterranean destinations? Using our comparison tool, you can find one eSIM package covering all countries on your Mediterranean journey!

Jetpac eSIM packages in the USA

Quality data packages for traveling across the United States. They ensure reliable coverage from coast to coast.

DataValidityPrice
5 GB30 days$ 17.5
5 GB30 days$ 13
10 GB30 days$ 15
10 GB30 days$ 30
3 GB7 days$ 14
10 GB30 days$ 24.99
20 GB30 days$ 65
40 GB30 days$ 59.99
Last data update: 7/19/2025

Want to discover more options for the USA? Read our comprehensive guide to eSIM in the USA or use our eSIM comparison tool to find the most advantageous solution. Traveling between the USA and other North American countries? Using our comparison tool, simply select all destinations on your journey and find a single eSIM package covering your entire North American expedition!

Jetpac eSIM packages in Vietnam

Efficient data packages for Vietnamese adventures. They ensure reliable connectivity from bustling Hanoi to picturesque Ha Long Bay.

DataValidityPrice
5 GB30 days$ 16
5 GB30 days$ 12.5
10 GB30 days$ 30
10 GB30 days$ 18
20 GB30 days$ 29
10 GB30 days$ 24
20 GB30 days$ 55
Last data update: 7/19/2025

Interested in more options for Vietnam? Study our specialized guide to eSIM in Vietnam or use our eSIM comparison tool to find the optimal package. Planning a trip across multiple Southeast Asian countries? In our comparison tool, simply mark all destinations on your journey and find a single solution covering your entire Asian expedition!

Frequently Asked Questions about Jetpac

What are the main advantages of Jetpac eSIM?
The main advantages of Jetpac include competitive prices per GB of data, innovative features like in-app calling, unlimited WhatsApp and Google Maps with packages over 3 GB, and bonuses such as access to airport lounges during flight delays and a 30-day free trial of ExpressVPN. Jetpac also offers very simple eSIM installation.
How does the calling feature work in the Jetpac app?
The 'Voice' feature in the Jetpac app allows international calls at low rates. You can purchase a voice package (e.g., 5 minutes for $2) supporting calls to approximately 50 countries. An interesting feature is the ability to link your own number with the Jetpac Voice service, which theoretically allows you to call from abroad with your regular number and avoid roaming charges. Call quality is acceptable, but the recipient sees a US number, which may be an issue in other countries.
What happens when I use up all my data?
Jetpac is very precise and strict in monitoring data limits - the connection is immediately interrupted after reaching the limit, without any warning or buffer. Additionally, the app doesn't have 'zero-rating', meaning that after data depletion, it stops working and you can't purchase more data directly from it. Jetpac sends SMS alerts when you reach 50% data usage, but with approximately an hour's delay.
What are the connection speeds with Jetpac eSIM?
During our testing, we measured speeds of approximately 100 Mbps download and 67 Mbps upload, which later dropped to 50 Mbps download and 60 Mbps upload. These speeds are usable for everyday use but don't reach the full potential of a 5G network. It's evident that the speed is being limited, so the 5G label alone doesn't guarantee the highest possible speeds.
How does Jetpac's customer support work?
Jetpac's customer support is available via in-app chat. The system starts by asking for your name and problem, then redirects you to a human operator. In our test, the first response took 8 minutes, and each subsequent response took approximately 2 minutes. Responses were more technical than friendly, with requests for APN, network settings, and EMSI number, without a personal approach to problem-solving.
Does Jetpac offer unlimited data plans?
No, Jetpac doesn't offer unlimited data plans, which may be a disadvantage for demanding users. Their standard plans are limited to 30 days of validity and a specific amount of data. For regular travelers, Jetpac offers JetFlex (Europe and UK) and JetPro (global coverage) subscriptions with more favorable prices per GB of data, but still with limited amounts of data.
Who is Jetpac eSIM most suitable for?
Jetpac is most suitable for more tech-savvy users who can solve potential problems themselves, or for people who specifically look for features like in-app calling, unlimited hotspot, or free data for WhatsApp and Google Maps. It's also a good choice for travelers who want to take advantage of bonuses such as access to airport lounges during flight delays or a free trial of ExpressVPN.
How does Jetpac differ from other eSIM providers?
Jetpac differentiates itself from competitors by offering additional features and bonuses - in-app calling, unlimited WhatsApp and Google Maps with larger packages, access to airport lounges during flight delays, and an ExpressVPN trial. Price-wise, it's often more advantageous than popular providers like Airalo. On the other hand, it has a less intuitive user interface, slower customer support, and doesn't offer unlimited data plans.