Nomad eSIM is a provider that offers flexible and affordable plans for mobile data without the need for a physical SIM card.
Basic Information about Nomad eSIM
Nomad eSIM offers various types of plans:
- Local eSIM: Specific plans for individual countries.
- Regional eSIM: Plans covering multiple countries within a region.
- Global Plans: Covering 109 countries.
How It Works
- Find Your Destination: Search for your travel destination among more than 170 countries and regions.
- Purchase a Data Plan: Choose a data plan that suits your needs.
- Install the eSIM: Easily install the eSIM using a QR code.
- Start Using the Plan: Start using the data plan whenever you're ready.
What Does Nomad Promise?
- Prices Similar to Local: Affordable prices comparable to local rates.
- No Contract: No hidden fees or unexpected roaming charges.
- Instant Connection: Connect within 5 minutes without waiting in lines.
- Convenient and Flexible: Keep your primary SIM card for calls and SMS, eliminating the need to swap SIM cards at airports.
App Availability
- iOS: Available on the Apple App Store.
- Android: Available on Google Play.
Supported Countries
- Americas: United States, Canada, Mexico, Costa Rica, Honduras.
- Europe: United Kingdom, Italy, Turkey, France, Greece, and others.
- Asia: China, Australia, Singapore, Indonesia, Thailand, and others.
- Others: Regional plans covering Europe, APAC, North America, Global, Nordics, SEA-Oceania, SEA-Plus, Africa, and the Middle East.
App Ratings
- iOS App: Rated 4.8/5.0.
- Google Play App: Rated 4.7/5.0.
- Trustpilot: Rated 4.4/5.0 based on 5,990 reviews.
Information from Trustpilot
Positive Feedback on Nomad eSIM
Nomad eSIM is highly rated due to several key factors:
- Easy Installation and Activation: Many users praise the easy installation of the eSIM via a QR code.
- Competitive Prices: The pricing plans are comparable to local rates, which is a big advantage for travelers.
- Reliable Connection: Users report stable and fast connections in various regions like Asia, Europe, Canada, Australia, and Turkey.
- Quality Customer Service: Some users appreciate the quick and efficient support from Nomad.
- Intuitive App: The Nomad eSIM app is considered user-friendly and straightforward.
Locations with Positive Feedback
- Asia: China, Southeast Asia, Japan.
- Europe: United Kingdom, Norway, Iceland, Denmark, Germany, Switzerland, Spain, France, Italy.
- Canada
- Australia
- Turkey
Examples of Positive Feedback
- "Very easy to install and use the e-sim." - Saul
- "Worked perfectly in the UK, Norway, and Iceland." - Doug
- "It worked great throughout Southeast Asia and New Zealand." - Gabriela Melo
- "Service and coverage were great in Turkey." - Luis Echenique
Negative Feedback on Nomad eSIM
While Nomad eSIM has mostly positive reviews, some users have experienced issues with:
- Connectivity and Reception: Some areas report connection issues.
- Customer Service: Some users complain about slow response times.
- Non-Functioning eSIM: In some cases, the eSIM did not work as expected.
- Less Accurate Coverage: Some areas had poorer coverage than advertised.
Locations with Negative Feedback
- Italy (Rome)
- Philippines (Boracay, Cebu City)
- Greece (Nea Mundanea)
- Mexico
- Germany
- Canada (remote areas)
Examples of Negative Feedback
- "My data shut off a few days ago, even though I still had half of my plan left." - Can Unal
- "Internet connection in Greece is terrible." - Sanela Ivanov
- "Customer service takes more than a week to respond if there are any issues." - Mary Denman
- "The esim didn’t connect to any network in Mexico." - Gord Butters
Nomad eSIM's Response to Feedback
Nomad eSIM often responds to feedback on platforms like Trustpilot. Common responses include:
- Apology for the inconvenience.
- Offer to help and request for more information (e.g., order ID).
- Contacting users via email to resolve the issue.
- Acknowledging issues and striving to improve based on feedback.
Nomad eSIM often responds within a few days, although some users report delays.